Trash has been piling up for days, say Union Co. neighbors

Trash hasn't been picked up from a Union County community for more than a week, according to neighbors.
Published: Jun. 29, 2020 at 7:01 PM EDT|Updated: Jun. 29, 2020 at 10:06 PM EDT
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MAYNARDVILLE, Tenn. (WVLT) - Trash hasn’t been picked up from various Union County and Knox County communities for more than a week, according to people who live there. Neighbors said service from a local trash company suddenly stopped.

Complaints poured in to the WVLT Newsroom about Tri-County Sanitation.

The president of Stonewood Creek Subdivision in Corryton, Raphael Azzarone, told WVLT News that his trash hadn’t been picked up in more than a week. “It’s been a very much frustrating situation because we still, as of Monday, we still don’t know.” He added that he, like many residents, paid an entire year of trash service on April 1. “There’s no word about any kind of refund.

Chelsey Anderson said she lives in Union County and paid her quarterly bill two weeks ago. But Tuesday marks three weeks since she said she’s had any trash service.

“It’s frustrating. I mean I know for some people it doesn’t seem like it’s a big deal,” explained Anderson, “I’ve seen several people commenting it’s just trash you know take it to your nearest dump. It’s not that easy for everyone.”

WVLT News Reporter Ashley Bohle traveled to Tri-County Sanitation and met with Vinney Loy, the owner of Tri-County Sanitation. Loy said the company lacked the personnel to complete the job.

Union County Clerk’s Office confirmed Loy was the owner to WVLT’s Ashley Bohle.

“We have roughly 8,000 customers,” Loy said. “We have the equipment, but no personnel,” Loy said that Waste Connections stepped in to help in the interim. WVLT News was unable to make contact with Waste Connections of Tennessee Monday to confirm that information.

Loy said he’s battling stage four cancer and has had to step away from the business. All of the customers will be going to Waste Connections, but the neighborhood hasn’t been totally satisfied.

Waste Connections Spokesperson Jason Craft said they are happy to help Loy and provide service to his former clients, but clients have the choice of which waste management service they want to use.

Craft also said they do not have contact information for Loy’s former clients.

“The best thing for former Tri-County customers to do is call 865-522-8161 if he or she wants service, said Craft.

Craft explained all volume is up so it may take time.

As for people who have paid, Loy said on Tuesday, he cannot do anything at this time since he is working to retrieve information from his computers, which he stated were wiped by former employees.

“Our hope is to get everyone compensated for their money, but we ask our former clients to please have patience,” explained Loy.

The Tennessee Department of Environment and Conservation said it had not received any complaints about Tri-County as of July 2.

Copyright 2020 WVLT. All rights reserved.

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