Haven’t been able to read your online books? Barnes and Noble says a cybersecurity attack is to blame

Information such as phone numbers, home addresses and email addresses may have been compromised.
Published: Oct. 14, 2020 at 10:23 PM EDT
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KNOXVILLE, Tenn. (WVLT) - Barnes and Noble told WVLT News Wednesday that the company has fallen victim to a cybersecurity attack.

According to Barnes and Noble, the company was made aware of the attack October 10, which “resulted in unauthorized and unlawful access to certain Barnes & Noble corporate systems."

The book store chain sent out a notice to its customers informing them of the breech in security and what this means as far as and personal information that may have been compromised.

Firstly, to reassure you, there has been no compromise of payment card or other such financial data. These are encrypted and tokenized and not accessible. The systems impacted, however, did contain your email address and, if supplied by you, your billing and shipping address and telephone number. We currently have no evidence of the exposure of any of this data, but we cannot at this stage rule out the possibility. We give below answers to some frequently asked questions.

We take the security of our IT systems extremely seriously and regret sincerely that this incident has occurred. We know also that it is concerning and inconvenient to receive notices such as this. We greatly appreciate your understanding and thank you for being a Barnes & Noble customer.

Barnes & Noble

The company assures its customers that no payment or financial information has been exposed, but other personal information such as phone numbers, home addresses and email addresses may have been compromised.

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