Spectrum internet outage continues across East Tennessee
Several counties in East Tennessee are experiencing Spectrum internet outages due to damaged cables.
KNOXVILLE, Tenn. (WVLT) - Several East Tennessee counties experienced a Spectrum internet outage due to damaged cables.
A non-Spectrum construction crew in Maryville severed more than 500 fiber strands on two large fiber-optic cable bundles Thursday morning, officials stated.
Officials said technician crews worked overnight to restore service but discovered additional damage at a separate location. Additional crews were called in to make repairs at the second damage site Friday.
“We are working to restore service as quickly as possible,” Spectrum released in a statement. “We appreciate our customers’ continued patience as we make the necessary repairs.”
The damage impacted all services to Sevierville, Gatlinburg, parts of Maryville and surrounding areas.
“It’s a process and it takes time. It should be completed later today. I can’t tell you definitively,” officials said in a statement.
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