All individuals displaced due to North Knoxville fire in local hotels

An investigation is ongoing to discover the initial cause of the fire.
Published: Nov. 28, 2021 at 9:33 AM EST|Updated: Nov. 29, 2021 at 11:40 AM EST
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KNOXVILLE, Tenn. (WVLT) - More than 150 tenants who were displaced after a small fire led to water damage at The Manor at Northgate Terrace, a senior living apartment building, have been placed into local hotels.

The Knoxville Fire Department responded to 4301 Whittle Springs Road at approximately 7:40 p.m. Saturday night to the report of a fire in apartment 802 in the building. Officials said a sprinkler head activated before their arrival and extinguished the fire but continued to discharge water.

Water filtered through the ceilings to the apartments below and eventually made its way to the lobby and ground floor. KFD said firefighters tried to stop the water flow before the ultimate decision was made to disengage the sprinkler system.

Due to the condition of the electrical corridors of the building, the tenants were evacuated for their safety, officials said.

One tenant was transported to the hospital with burns to their upper body. No other injuries have been reported at this time, KFD said.

The American Red Cross, Knoxville’s Community Development Corporation, the Knox County Health Department and Young-Williams Animal Center are all working together to assist the individuals displaced.

Sharon Hudson, ARC Executive Director, said Sunday that 176 individuals were in the shelter, and they were working towards getting the individuals into temporary homes and/or hotel rooms. The shelter is open and located at the Central Baptist Church in Bearden.

ARC volunteers were quick to help, and many went without sleep overnight assisting the individuals. Hudson said that the senior population’s mobility and medication needs were being met by staff.

The community also stepped up to help the individuals affected. According to Hudson, a local Pizza Hut and Krispy Kreme fed the individuals free of charge. Young-Williams Animal Shelter is also currently housing the affected pets.

“We’re very grateful that our East Tennessee volunteer community really stepped up....I would say this community always comes together for individuals that really need it,” Hudson said.

The community can help by texting 90999 to donate, calling 1-800-RED-CROSS, visiting the ARC website or volunteering as the organization is always looking for help.

An investigation is ongoing to discover the initial cause of the fire.

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