One Summit Towers elevator back up after fourth outage

Summit Towers has had one or both elevators fail at least four times this year.
Summit Towers has had one or both elevators fail at least four times this year.
Published: Aug. 3, 2022 at 3:09 PM EDT|Updated: Aug. 4, 2022 at 10:26 AM EDT
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KNOXVILLE, Tenn. (WVLT) - Summit Towers, an elderly living facility in downtown Knoxville, saw elevator issues for the fourth time in less than seven months, Knoxville Fire Chief Mark Wilbanks told WVLT News Wednesday.

Wilbanks said that both elevators were not functioning as of 4 p.m. Wednesday. He added that fire officials were monitoring the situation closely, and at this time residents are not being asked to evacuate since the sprinkler system is still functioning. This time, the elevators were damaged by a person and didn’t break down on it’s own according to Wilbanks.

Additionally, Wilbanks said that a person broke the elevator, causing them to be shut down. At one point, a person was stuck inside, but was later freed.

Summit Towers also faced elevator issues on Jan. 11, Feb. 15 and Jun. 17. Wilbanks told WVLT News that just in 2022, KFD crews have responded to Summit Towers 35 times for fire alarms, elevator rescues and smoke detector activations.

Officials with Summit Towers said that once they learned of the outage, the management team contacted the vendors.

“The vendor has been onsite several times today, and the technicians are expected back within the next hour. In the interim, the team is checking on residents who may need assistance and staying in regular communication with local officials. Based on information received from the vendor, the team is optimistic that the elevator service will be restored today.”

Summit Towers Management Team

As of 7:30 a.m. Thursday, one of the elevators was back up and running.

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