Disaster Distress Helpline provides counseling to those impacted by COVID-19


(WVLT) -- The Disaster Distress Helpline is providing immediate counseling to anyone seeking help in coping with the mental or emotional effects caused by developments related to the coronavirus pandemic.

The helpline is available 24 hours a day, seven days a week at 1-800-985-5990. The helpline is sponsored by the Substance Abuse and Mental Health Services Administration. Helpline specialists are trained to assist callers who have a range of symptoms.

“People who have been through a traumatic event can experience anxiety, worry or insomnia,” said Dr. Elinore F. McCance-Katz, MD, PhD, who is the Assistant Secretary for Mental Health and Substance Use and who is the head of SAMHSA. “People seeking emotional help during an ongoing disaster such as a pandemic can call 1-800-985-5990 or can text ‘TalkWithUs’ to 66746 – and can find recovery and coping strategies.”

The helpline immediately connects callers to trained and caring professionals from the closest crisis counseling centers in the nationwide network of centers. The helpline staff will provide confidential counseling, referrals and other needed support services. More on the helpline is at http://disasterdistress.samhsa.gov/.

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