Helpful COVID-19 hotlines and resources

Published: Apr. 10, 2020 at 2:06 PM EDT
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If you need help amid the COVID-19 pandemic, there are many resources available to Tennesseans.

The following links and phone numbers can help you find assistance:

- The Tennessee Department of Human Services (TDHS) launched a special hotline this month to help make it easier for families with children to check on their application for emergency cash assistance. Applicants can call 833-496-0661

- Thrive Talk offers online therapy.


- The Disaster Distress Helpline, 1-800-985-5990, provides immediate crisis counseling to people affected by the coronavirus pandemic

- In response to COVID-19, the Beltone Hearing Care Foundation is offering to ship free hearing aid batteries to people, especially seniors, that need them to keep hearing while safely at home. Anyone is able to request free batteries, regardless of manufacturer, by calling 1-800-BELTONE or visiting the

- In addition, a helpline has been set up by area mental health providers to assist front line responders in the COVID-19 pandemic. 25 licensed mental health professionals are offering five free telemedicine appointments. A hotline, 865 246-7040, has been established for people to contact a participating mental health professional. They can also send an email request to

-SNAP Benefits

Sevier County Department of Human Services (DHS)

Phone: (865) 429-7005

- The Helen Ross McNabb domestic violence crisis number, 865-637-8000, is answered 24/7 and their domestic violence shelter is still open.

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