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WATCH: Substation fire caused over eight thousand customers without power in Crossville

Joseph Altum
Joseph Altum(WVLT)
Published: Jan. 20, 2019 at 6:55 AM EST
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Over eight thousand customers were without power in the Crossville area due to a fire at the substation early Sunday morning.

"A little after three this morning, we got reports of a big flash that light up the sky at our Crossville substation, which is the largest substation we have," said Bobby Randolph who is the Cumberland Service Area Manager for Volunteer Energy Cooperative.

Video shared by Joseph Altum shows a fire at power substation in Crossville.

"We found out that either the 69,000 watt transformer blew up or something got into the bus work and burnt it up, so we lost a lot of insulators," said Randolph.

Frank McConnell was one of thousands without power. He said he was driving around in his car to keep warm.

"You couldn't really do much except wait for it to get light outside, had no power to charge my phone, get coffee or anything," said Frank McConnell, who was without power.

You couldn't really do much except wait for it to get light outside, had no power to charge my phone, get coffee or anything.

The Volunteer Energy Cooperative said it would take about 4 to 6 hours to restore power. As of late afternoon, 1,000 customers remain without power.

This is as temperatures drop with winds gusting at times up to 20 mph and will make it feel like teens and single digits into the afternoon and evening for many.